Information We Collect
a. Personal Information
We may collect the following:
- Full Name
- Email Address
- Phone Number
- Payment Information (processed securely via third-party providers)
- Country and IP address
b. Usage Data
- Device type and OS
- App version
- Pages visited, buttons clicked
- Call and SMS logs (meta only, not content)
- Crash reports and analytics
c. Call & Communication Data
- Call records (duration, timestamps, numbers)
- Voicemail and call recording (if enabled by user)
- Virtual number setup and routing preferences
How We Use Your Information
We use the data we collect to:
- Provide and maintain our VoIP services
- Process payments and subscriptions
- Improve app performance and reliability
- Communicate important updates or offers
- Comply with legal obligations
How We Protect Your Data
We take data protection seriously. Measures include:
- End-to-end encryption for calls (where applicable)
- SSL/TLS encryption for data in transit
- Secure cloud storage for voicemail and recordings
- Access control and authentication for user data
When We Share Your Information
We do not sell your data. We may share it with:
- Trusted service providers (e.g., payment gateways, cloud hosting)
- Regulatory authorities (only when legally required)
- Number carriers and telecom partners (for provisioning virtual numbers)
International Data Transfers
Your data may be stored and processed outside your country, including in jurisdictions with different data protection laws. We ensure that proper safeguards (e.g., standard contractual clauses) are in place.
Your Rights & Choices
Depending on your region (e.g., GDPR/CCPA), you may:
- Access or update your information
- Request deletion of your data
- Object to or restrict certain processing
- Export your data
You can request this by emailing us at [support@ringoo.net].
Your Rights & Choices
If you have any questions or concerns about this Privacy Policy, contact us:
Ringoo
Email: support@ringoo.net
Address: Springwood, VA, USA
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
